Softouch Ayurveda Village & Resort Kerala

Softouch Ayurveda Village Kerala

Softouch Ayurveda Village & Resort Kerala

Softouch Ayurveda Village & Resort Kerala

Privacy Policy

Privacy Policy 

At Softouch Ayurveda Village, we are committed to protecting the privacy and personal data of our website visitors and email correspondents. This Privacy Statement outlines our privacy practices regarding the collection, processing, and use of your Personal and Other Information. By providing us with your information, you consent to the terms and conditions of this Privacy Statement. We use your personal information in order to fulfil our commitment to providing an unparalleled guest experience in connection with all of your interactions with Softouch Ayurveda Village (the “Purpose”). As part of that undertaking, we are committed to safeguarding the privacy of the personal information that we gather.

Types of personal information we may collect 

We collect your personal information to enhance your interaction with us. The categories of personal information we collect may vary depending on your country or preferred method of interaction, and may include:

  • Contact and Identification Information: Name, contact details (phone number, address, email), professional title, employer/professional affiliations, passport/visa information, and other government IDs
  • Account Information and Marketing Preferences: Account details/credentials for frequent guest program and other travel partner programs, marketing preferences
  • Stay and Purchase Information: Hotels stayed/booked, dates of arrival/departure, goods/services purchased at locations / website / application, special requests made, service/stay preferences, telephone numbers dialed/faxes sent, feedback/content provided
  • Device, Internet & Network Activity: IP address, information from devices detected by wireless networks, information about Wi-Fi network use, use of cookies and related technologies, date/time of visit, pages accessed/time spent, type of internet browser/device used, search terms, URL of visited websites, and whether you clicked/interacted with digital content/advertising on websites and other sites
  • Payment and Credit Information: Credit card/payment method details, limited information relating to the credit of customers
  • Location Information: Automatic collection of precise geolocation when accessing the website or application (to the extent permitted by applicable law), general location using IP address and postal code
  • Demographic Information: Gender, nationality, age, and date/place of birth
  • Health-related, or other Sensitive Personal Information:  for special request or health assessments 
  • Audio and Visual Information: Recording of customer service calls/CCTV security footage of outside areas for safety 
  • Preferences and Inferences: Collection of preferences or inferences based on personal information
  • Device Content: Collection of information relating to the content on devices with permission

By consenting to this Policy, you are granting express and written consent to process any sensitive personal or financial information you provide to Softouch Ayurveda Village, as permitted by local law.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use cookies, pixels, beacons, and other technologies on our Websites, Applications, and email messages to improve our products and services and for marketing purposes. These technologies also allow us and other providers to serve ads and customized content. You can manage your cookie preferences on some of our Websites, opt out of certain cookie uses for advertising purposes, and adjust your browser settings. However, blocking cookies may prevent you from using all website features. Our Applications may contain software development kits (SDKs) that collect and transmit information, and we may also collect device advertising identifiers. You can configure your mobile device privacy or advertising settings to limit tracking for advertising purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent 

Visitor comments may be checked through an automated spam detection service.

Commitment to Minors/Children

Our Websites do not sell products or services for purchase by children and we do not knowingly solicit or collect personal information from children. You may only use the Site if you are at least eighteen (18) years of age and can form legally binding contracts under applicable law. The Site is not intended for and should not be used by minors. 

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +91 999 510 4757 or send us an email –